Clariia ("we", "us", or "our") respects your privacy. This policy explains what personal information Clariia collects, where it comes from, why we use it, when it may be shared, how long it is retained, and the choices available to you.
Privacy contact: donna.odonoghue@gmail.com • Clariia, 86 Lorna Street, New Plymouth, New Zealand
This policy applies to Clariia websites, applications, dashboards, AI features, public tools, and connected-service features that link to it (the "Service"). It includes information received through connections with services such as Google and the Clariia app for ChatGPT. Third-party services remain governed by their own privacy policies for the information they independently collect and process.
Clariia stores the content needed to provide the features you choose. Depending on your use, this may include:
This content may contain personal information about you or other people. You are responsible for ensuring you have authority to provide third-party information to Clariia.
When you connect Google services, Clariia requests the narrowest OAuth permissions reasonably needed for the feature you choose. Depending on the feature, we may receive basic Google profile information and information from selected Google Calendar events, Docs, Sheets, or Drive files.
Google data: Clariia accesses Google data to perform the action you request or a sync you configure. We do not sell Google user data, use it for advertising, or use it to train general-purpose AI models. The current Google permissions and purposes are listed in the Appendix.
When you enable the Clariia app in ChatGPT and authorise your Clariia account, OpenAI may send information to Clariia when you ask ChatGPT to perform a Clariia action. The information received may include:
Imported material is normally stored as a private pending item in your Clariia AI Inbox until you review, action, or delete it. Supported images or files may be temporarily staged while a transfer is completed and may then be saved to your Clariia Uploads or another destination you choose.
If you ask ChatGPT to retrieve or list information from Clariia, the requested results may be returned to ChatGPT through the connection. Clariia does not receive your entire ChatGPT history merely because you connect the app, and it does not independently browse your ChatGPT account.
OpenAI separately processes your ChatGPT conversations, files, and app interactions under its own privacy policy, terms, plan, and data-control settings. Disconnecting the app stops future exchanges but does not automatically delete information already stored in either Clariia or ChatGPT.
If you connect a publishing, payment, email, storage, or other service, Clariia may collect and store the account, workspace, channel, profile, token, schedule, transaction, or delivery information needed to provide the connection. When you request an action, we send the selected content and instructions to that provider. For example:
We collect information directly from you, from the device or browser you use, from your use of Clariia, and from third-party services you choose to connect. When ChatGPT sends material at your request, Clariia receives that information from OpenAI on your behalf.
Providing account and authentication information is necessary to use the signed-in Service. Other information is optional, but a feature may not work if you do not provide the content or permission it requires.
We do not sell your personal information.
We disclose information only where reasonably necessary for the purposes described above, when you direct us to, or where the law permits or requires it. Recipients may include:
We do not disclose Google user data for advertising, sale, credit assessment, or unrelated purposes, and we do not permit human access to Google user data except with your permission for support, for security investigation where permitted, or where required by law.
Clariia uses cloud services, including infrastructure hosted in the United States. Information may therefore be stored or processed outside New Zealand and outside the country where you live.
Where New Zealand Information Privacy Principle 12 or another cross-border rule applies, we take reasonable steps to use providers and arrangements that protect personal information to an appropriate standard. Some connected services receive information directly at your request and then process it under their own terms and privacy policies.
Deleting or disconnecting the ChatGPT connection: Disconnect Clariia using the controls provided by ChatGPT or Clariia. This prevents new app exchanges but does not delete prior ChatGPT conversations or material already imported into Clariia. Delete those separately in the relevant service.
Google revocation: You can revoke Clariia's Google access at myaccount.google.com/permissions.
Account deletion requests: Email donna.odonoghue@gmail.com. We aim to complete verified account-level deletion within 30 days unless information must be retained for legal, security, payment, backup, or dispute purposes.
Deleting information from Clariia does not delete copies already published, emailed, exported, downloaded, or transferred to a third-party service.
We collect, use, and disclose personal information for lawful purposes connected with providing and operating Clariia, in accordance with the New Zealand Privacy Act 2020. Where GDPR, UK GDPR, or similar law applies, our legal grounds may include:
We use reasonable technical and organisational safeguards appropriate to the nature of the Service, including:
No online system is completely secure. You are responsible for protecting your sign-in account and for using suitable backups of important material.
If a privacy breach is likely to cause serious harm, we will notify affected people and the New Zealand Office of the Privacy Commissioner as required by law.
Clariia uses essential cookies and similar technologies for authentication, security, consent, preferences, and session management. We may use limited analytics to understand Service performance and use.
Some public, unauthenticated Clariia pages or utilities may display third-party advertisements. Where advertising is enabled:
Subject to applicable law, you may ask to access or correct your personal information, request deletion, withdraw consent, disconnect a service, or object to or restrict certain processing. You may also ask for a portable copy where that right applies.
Send requests or privacy complaints to donna.odonoghue@gmail.com. We may need to verify your identity before acting. If you are not satisfied with our response, you may contact the New Zealand Office of the Privacy Commissioner.
Clariia is not directed to children under 16, and we do not knowingly collect their personal information without appropriate authority. If you believe a child has provided personal information to Clariia, contact us so we can investigate and take appropriate action.
The Service may contain links to or connections with third-party services. Clariia does not control their availability, security, content, or independent privacy practices. Review their terms and privacy policies before connecting or sending information.
We may update this policy as Clariia develops or legal and technical requirements change. We will notify you of material changes through the Service, by email, or by another reasonable method. The date at the top identifies the current version.
Clariia requests only the Google OAuth scopes needed for features you choose. The exact consent screen shown by Google at the time of connection is authoritative. Current or feature-dependent scopes may include:
openid – securely associate the Google sign-in with your Clariia account.https://www.googleapis.com/auth/userinfo.email – receive your primary Google Account email address for account identification and communication.https://www.googleapis.com/auth/userinfo.profile – receive basic profile information made available by Google, such as name and profile image.https://www.googleapis.com/auth/drive.file – view and manage only the Google Drive files created with or specifically selected for use with Clariia, rather than your entire Drive.https://www.googleapis.com/auth/documents.currentonly – work with the Google Docs file currently selected for the feature.https://www.googleapis.com/auth/spreadsheets.currentonly – work with the Google Sheets file currently selected for the feature.https://www.googleapis.com/auth/calendar.events – view, create, update, or delete calendar events as required by the calendar feature you request.Clariia's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements.
You can revoke Google access at any time at myaccount.google.com/permissions. Features that require the revoked permission will stop working.
If you have questions about this policy or Clariia's data practices, contact donna.odonoghue@gmail.com.